Frequently Asked Question
What are the steps to file a complaint and ask for refund if tickets are not visible inside My Tickets?
Last Updated 5 months ago
Step 1: Login to bigmovies website.
Step 2: You can find there My Tickets Section.
Step 3: If the ticket if present you can download it to avoid line.
Step 4: If the payment was deducted but ticket is not visible in My Tickets Section, please contact respective payment gateways,
Step 5: After the complaint has been filed then it is processed for refund.
Important: Transaction once reported will take 48 hours to verify or will be refunded shortly.